Roles & responsibilities

• Showed management and problem solving skills when fixing unforeseen problems within the software.
• Showed traits of being a natural leader through clear communication with the managers and directing the development team.
• Processed a complex amount of information. Building features for MyPLgoals was a complicated, multi-dimensional task. I had to understand government procedures, discuss business models and know the user journey.
• Used Confluence to organise scope version control, where the team could see the deisgn process and mockups.
• Added culture by celebrating birthdays with a morning tea cake. Monthly Lunches together.
• Introduced new process by introduced InVision App for the UX process as well as a software called Zeplin for development, to close the gap between design and development.
• Became a clearer and stronger communicator to advocate my design ideas, thought process and research.
• Documented and communicated results, made recommendations, in which helped organise product roadmaps.